Privacy Policy

Privacy Policy

Last updated: February 23, 2026

This Privacy Policy describes how Brightway Ro Tour SRL, doing business as “Brightway Tour” (“we”, “us”, or “our”), collects, uses, and protects your personal data when you visit https://brightwtour.com (the “Website”) or contact us regarding travel services.

We are committed to protecting your privacy and processing your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Data Controller

The data controller responsible for your personal data is:

Brightway Ro Tour SRL
Brand name: Brightway Tour
Email: contact@brightwtour.com

If you have any questions about this Privacy Policy or your personal data, you may contact us using the details above.

2. Personal Data We Collect

We may collect the following personal data when you contact us or use our Website:

  • Full name
  • Email address
  • Phone number
  • Travel preferences and details you provide
  • Messages you send through contact forms, email, or messaging platforms
  • Technical data such as IP address, browser type, and device information
  • Website usage data collected through cookies or analytics tools

Providing this data is voluntary, but it may be necessary for us to respond to your inquiries or provide requested services.

3. How We Collect Your Data

We collect personal data when:

  • You complete a contact form on our Website
  • You contact us by email or phone
  • You communicate with us via messaging platforms such as WhatsApp
  • You browse our Website (through cookies and analytics tools)

4. Purpose of Processing

We process your personal data for the following purposes:

  • To respond to your travel inquiries
  • To provide travel offers and information you request
  • To communicate with you regarding potential bookings
  • To improve our Website and services
  • To comply with legal obligations

We do not sell your personal data.

5. Legal Basis for Processing

We process your personal data based on:

  • Your consent
  • The necessity to take steps at your request before entering into a contract
  • Our legitimate interests in responding to inquiries and operating our business
  • Compliance with legal obligations

6. Data Sharing

We do not share your personal data with third parties except when necessary, including:

  • Travel service providers (such as hotels, tour operators, or transportation providers) if you decide to proceed with a booking
  • IT service providers and website hosting providers
  • Legal or regulatory authorities when required by law

All third parties are required to protect your personal data.

7. International Data Transfers

Some service providers we use may process data outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place in accordance with GDPR requirements.

8. Data Retention

We retain your personal data only for as long as necessary to:

  • Respond to your inquiry
  • Provide requested services
  • Comply with legal and accounting obligations

When data is no longer needed, it is securely deleted or anonymized.

9. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to object to processing
  • Right to data portability
  • Right to withdraw consent at any time

To exercise your rights, contact us at contact@brightwtour.com.

You also have the right to lodge a complaint with your local data protection authority. In Romania, the supervisory authority is the Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP).

10. Cookies

Our Website may use cookies and similar technologies to improve user experience and analyze Website traffic.

You can control cookies through your browser settings. You may also see a cookie consent banner when visiting our Website.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

12. Children’s Privacy

Our Website and services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children.

If you believe a child has provided personal data to us, please contact us and we will remove the information.

13. External Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Email: contact@brightwtour.com

Brightway Ro Tour SRL
Brightway Tour