The Terms and Conditions were last updated on February 23, 2026.
1. Introduction
These Terms and Conditions govern the use of this website operated by Brightway Ro Tour SRL. By accessing or using this website, you agree to comply with these Terms and Conditions. If you do not agree, you should not use this website.
2. Informational Purpose of the Website
This website functions as a presentation and catalog of travel services and packages offered by the Agency. The information displayed does not constitute a binding contractual offer. Final travel conditions, prices, availability, and services are confirmed only at the time of booking through a separate travel contract or booking confirmation issued by the Agency.
3. Booking and Contract Formation
A booking is considered confirmed only after:
- Written confirmation from the Agency, and
- Execution of a travel contract and/or payment according to the Agency’s instructions.
The travel contract provided at booking contains the full terms applicable to the purchased package, including payment terms, cancellation conditions, and traveler rights.
4. Prices and Availability
Prices displayed on the website are indicative and subject to change depending on availability, supplier conditions, currency fluctuations, or other external factors. The Agency reserves the right to modify prices before a booking is confirmed.
5. Payments
Payment terms, schedules, and accepted methods are communicated during the booking process and specified in the travel contract or invoice issued by the Agency.
6. Cancellations and Modifications
Cancellation and modification conditions depend on the specific travel package and are detailed in the travel contract provided at booking. Penalties may apply depending on the timing and nature of the cancellation or modification request.
7. Traveler Responsibilities
Travelers are responsible for ensuring that:
- Personal identification documents and travel documents are valid.
- Visa, passport, and health requirements are met.
- All information provided to the Agency is accurate.
- Local laws and regulations of the destination are respected.
8. Agency Responsibility and Limitations
The Agency acts as an intermediary between travelers and service providers such as airlines, hotels, transport operators, and other suppliers. The Agency is responsible for the proper organization of the travel package in accordance with applicable law but is not liable for acts or omissions of third-party service providers beyond its control.
The Agency is not responsible for losses caused by:
- Force majeure events.
- Actions of third parties unrelated to the provision of contracted services.
- Traveler fault or negligence.
- Unforeseeable or unavoidable circumstances.
9. Force Majeure
Force majeure includes events beyond reasonable control, including but not limited to natural disasters, pandemics, government restrictions, strikes, war, civil unrest, transport disruptions, or similar events that prevent the execution of travel services.
10. Complaints
Any issues during travel should be reported immediately to the service provider and to the Agency so that corrective measures may be attempted. Formal complaints must be submitted in writing within the timeframe specified in the travel contract.
11. Intellectual Property
All website content, including text, images, graphics, logos, and design, is the property of the Agency or its licensors and is protected by intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited without prior written permission.
12. Privacy and Cookies
The processing of personal data is governed by the Agency’s Privacy Policy and Cookie Policy available on this website.
13. Third-Party Links
This website may contain links to third-party websites. The Agency is not responsible for the content, policies, or practices of those websites.
14. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of Romania. Any disputes shall fall under the jurisdiction of the competent courts of Romania.
15. Updates to These Terms
The Agency reserves the right to update these Terms and Conditions at any time. Continued use of the website constitutes acceptance of the updated Terms.
16. Contact Information
Brightway Ro Tour SRL
2 Tineretului Street
Târgu Mureș, Mureș, Romania
Email: contact@brightwtour.com
Phone: +40 746 313 379